Our values

In order to ensure the highest level of customer service and accountability, all TFS EDGE staff are required to comply with the SMCR Individual Conduct Rules, namely that they must:

  • act with integrity
  • act with due care, skill and diligence
  • pay due regard to the interests of customers and treat them fairly
  • observe proper standards of market conduct
  • be open and cooperative with the FCA, the PRA and other regulators

Additionally, at TFS EDGE we aim to RAISE our customers' expectations of our conduct via:

  • RESPECT — we treat all market participants with respect and fairness
  • ACCOUNTABILITY — we are accountable to our clients, our business, our regulators and to each other
  • INTEGRITY — we operate all aspects of our business with the highest degree of integrity
  • SERVICE — we provide all of our clients with a professional and appropriate service
  • EXCELLENCE — we maintain a high expectation of employee ethics both within and beyond the working environment